Retail Store Manager

  • Fadac Resources
  • Lagos, Nigeria
  • Jul 11, 2018
Full time Marketing Retail

Job Description

  • Effectively Manage Store IN & OUT.
  • Developing & motivating towards high performing store team.
  • Encourage and promote all opportunities to drive sales, leading by example.
  • Understand local customer needs and ensure this is delivered through both product and service.
  • Be familiar with the competition and respond accordingly in order to create competitive advantage.
  • Engage staff in the store with regular briefings and accurate and timely delivery of the recognition policy in store.
  • Monitor and take actions necessary to improve shrinkage and profit protection.
  • Enhance sales through identification of trends related to footfall, conversion, etc .
  • Ensure achievement of sales targets and take corrective measures where required.
  • Ensure a smooth and accurate process for stock management in the store.
  • Ensure store staffs are trained in customer service requirements.
  • Build a connection with the customers and understand their needs & Ensure store meet their targets.
  • Monitor the feedback from staff and customers on the store products and services and give feedback to the relevant area where required.


  • Minimum of 4 years cognate experience in reputable organization


  • HND/B.Sc Business Administration or related field

Knowledge, Skills & Attribute

  • Computer database and productivity software skills required
  • Good written, oral, interpersonal and organizational skills
  • Proven history of successfully training employees
  • Strong understanding of sales and customer service techniques
  • Demonstrated ability to maintain and work within a budget