Developing & motivating towards high performing store team.
Encourage and promote all opportunities to drive sales, leading by example.
Understand local customer needs and ensure this is delivered through both product and service.
Be familiar with the competition and respond accordingly in order to create competitive advantage.
Engage staff in the store with regular briefings and accurate and timely delivery of the recognition policy in store.
Monitor and take actions necessary to improve shrinkage and profit protection.
Enhance sales through identification of trends related to footfall, conversion, etc .
Ensure achievement of sales targets and take corrective measures where required.
Ensure a smooth and accurate process for stock management in the store.
Ensure store staffs are trained in customer service requirements.
Build a connection with the customers and understand their needs & Ensure store meet their targets.
Monitor the feedback from staff and customers on the store products and services and give feedback to the relevant area where required.
Minimum of 4 years cognate experience in reputable organization
HND/B.Sc Business Administration or related field
Knowledge, Skills & Attribute
Computer database and productivity software skills required
Good written, oral, interpersonal and organizational skills
Proven history of successfully training employees
Strong understanding of sales and customer service techniques
Demonstrated ability to maintain and work within a budget
About Fadac Resources
FADAC Resources (FRS) renders services in Outsourcing, Recruitment, HR consulting, and Training, therefore providing strategic support to serve your HR needs. Our team of professionals has expertise in a broad range of specialties